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Returns and Refunds Policy - Angelisque
Effective Date: April 5, 2025
Thank you for shopping at Angelisque. We hope you love your purchase! If you are not entirely satisfied, we're here to help. This policy outlines the process for returns and refunds for apparel and home accessories purchased from our Site, in compliance with the Consumer Protection Act, 2019 and associated rules.
1. Return Eligibility
2. Non-Returnable Items
Certain types of items cannot be returned, such as:
3. Return Process
4. Return Shipping Costs
5. Refund Process
6. Exchanges
(Exchanges Allowed): If you wish to exchange an item for a different size or color (subject to availability), please indicate this when initiating the return. Exchange processes may involve return shipping costs. (You may need to pay for extra charges in specific product cases, we will try to minimize such costs to the best of our extent. Please note not all products can be exchanged in case of an exchange request please get in tough with us to raise a concern, this will allow us to review your specific order details and if an exchange is possible for the same)
7. Damaged or Incorrect Items
If you receive an item that is defective, damaged, or incorrect, please contact us immediately (within 48 hours of delivery) at angelisque.mandala@gmail.com or (+91) 96191 74190 with your order number and photographic evidence of the issue. We will arrange for a return and replacement or refund at no additional cost to you.
8. Contact Us
For any questions regarding returns or refunds, please contact us:
Angelisque Apparel And Co.
angelisque.mandala@gmail.com
(+91 96191 74190)
